This is the Privacy Policy of GWN Ltd., located at the Betsson Experience Centre, Ta’ Xbiex Seafront, XBX 1027, Malta, GWN Ltd. (hereinafter: ” Betsson “, “We” or “us”).
GWN Limited (“GWN”) is a provider of internet gambling services (“Services”) in the regulated iGaming market managed by iGaming Ontario (“iGO”) as defined in the Operator Agreement between GWN and iGO (“OA”). In the course of providing the services Betsson collects, uses, and discloses personal information on behalf of and as an agent for iGO, in accordance with Applicable Law governing the collection, use, disclosure, and retention of personal information including the Personal Information Protection and Electronic Documents Act (“PIPEDA”), the Freedom of Information and Protection of Privacy Act (“FIPPA”), other applicable Privacy Laws (“Privacy Laws”), and regulations issued under the authority of Ontario Regulation 722/21 by the Alcohol and Gaming Commission of Ontario, and by iGO as permitted by the OA.
In particular, GWN collects and processes personal information necessary to provide the Services through Our website and mobile application under the Betsafe brand. In using the Services, You understand that Your personal information will be processed in accordance with this Privacy Policy. This Privacy Policy does not apply to any websites over which GWN has no control.
’GWN’s Services are not intended for minors and We do not knowingly collect personal information relating to Minors (individuals below 19 years of age). In the event that We become aware that a Minor has provided GWN any information, We may discard such information unless it is required to comply with any legal or statutory obligation binding upon Us. If You have reason to believe that a Minor has provided Us with personal information, please contact Us at the details set out in Section 2 below.
Betsson places great importance on privacy and the protection of personal information. This Privacy Policy describes how We handle personal information and the rights that You have. This Privacy Policy also applies to the other Betsson Group entities, which act as data processors for GWN Ltd. GWN is part of the Betsson Group of companies. This Privacy Policy applies to any entity within the Betsson Group that performs services on behalf of GWN.
For questions or comments regarding this Privacy Policy or the processing of Your personal information by GWN, You may contact Our Privacy Officer via e-mail at [email protected] or by post at Betsson, ‘Attn: Privacy Officer, Betsson Experience Centre, Ta’ Xbiex Seafront, XBX 1027, Malta’.
You have the right to make a complaint by first contacting the Customer Services department by email at [email protected]. If your complaint is not resolved to your satisfaction you may request secondary review by sending an email to [email protected]. All complaints will be processed in a timely, fair and transparent manner. For more information on Our complaints process, please see section 28 of the Terms and Conditions.
Personal information means information that can identify an individual, including any information that consitutes personal information within the meaning of Privacy Laws.
We receive the personal information either when You register with Us, when You provide data, or any other time You communicate with Us. We also collect and analyse data regarding Your gaming behaviour in order to ensure compliance with the terms and conditions, monitor the integrity of wagering activity, and to meet Our responsible gaming, anti-money laundering, and other legal obligations. We also receive data from third parties, such as providers of know Your customer services, that help Us to comply with Our legal obligations.
We also collect certain information about Our customers and visitors to Our website using cookies and other tracking technologies. For further information about cookies, which cookies We use, why We use cookies, and how You can control which cookies are used, please read Our Cookie Policy. Below is an overview of the categories of personal information We process and examples thereof :
• Legal name, middle name and surname
• Date of birth
• Gender
• Address (house/apartment number, city, province/state, country, postal/zip code)
• Contact details (telephone number, e-mail address)
• A code that is uniquely linked to You as a player